Author: itypetravel

What does FCR stand for?

1. Stands for: First Call Resolution (FCR) Overview First Call Resolution (FCR) is a key performance indicator (KPI) in customer service that measures the percentage of customer inquiries or issues resolved on the first contact, without the need for a follow-up...

What does EPN stand for?

1. EPN Stands for Electronic Payment Network (EPN) What is the Electronic Payment Network? The Electronic Payment Network (EPN) is an automated clearing house (ACH) in the United States that processes electronic financial transactions. It facilitates the transfer of funds between...